Outsourcing

We have massive experience in managing technical writing teams and delivering different types of projects. We know how to estimate, control projects and deliver them.

Over the 30 years we have been in business, we have developed a methodology for creating high quality documentation. Our in-house team of technical authors are trained to the highest standards and have many years experience.

Yet we note the changes that have taken place in the documentation industry and continually change our styles of writing and method of presentation. Our documentation is modern, attractive and designed to be responsive, whatever device you use to access it.

Outsourcing

What Armada Brings

We have a team of well-trained, experienced technical authors ready to do your work. They know the technical writing process and the methods to use. They understand standards and how to follow them. Armada have project managers who estimate and control projects. We also have the technical authoring staff to develop content.

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Leading Technology

Our powerful workstations run the latest versions of most of today’s leading documentation software. We are heavily into publishing and graphical software from Adobe, MadCap, ZenDesk, and Microsoft. More importantly, we are able to select the best tools for the documentation you need.

Outsourcing Costs

Documentation outsourcing to Armada is usually cheaper than employing contractors for project work. With outsourcing contracts, we invoice our clients a set amount each month. This is based on the resources  you need.

Since it is a constant monthly figure, we can charge our clients below contractor rates. Additionally, we usually base our outsourced  teams at our own offices, where we can adjust resource levels depending on your needs.

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Blogs

User guides save lives

I had an epiphany. User guides are everywhere, ignore them at your peril.

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4 Things Technical Writers Can Learn From Marketers

As technical writers, the majority of our work is based on translating technical jargon, making complex tasks more easily understandable and forming knowledge bases for new and existing users

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MadCap Flare. A few of my favourite things

Having more recently used Robohelp 11 for similar projects I thought I would share my favourite elements of MadCap Flare.

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