Technical Writing For IT Systems
We provide a full technical authoring services, particularly for IT systems, which brings huge benefits for supporting software products. We use plain English and place an emphasis on graphical information. Our clarity of thought and simple structures makes our documentation highly readable.
We’ve been working in technical authoring for over 30 years and have developed methods of working which give great results. We like recyclable content, readability scoring and strong search facilities. These make our work both cost effective and easy to use.
We understand perfectly the difference between introductory content for new users and supporting experienced users. All our documentation has to be relevant to the audience’s requirements.
User material needs to be ‘task-based’ and give step-by-step instructions. Every section should answer a question ‘How do I …….?’